About us


About Us

MW Funeral Directors is an independent, family-run funeral directing company based in Westbury on Trym in Bristol.

We understanding that the grieving process is different for everyone but believe that everyone has the right to a funeral performed with dignity and grace.

We are also very aware that whilst death is inevitable people are not always prepared for it financially. MW Funeral Directors are dedicated to providing respectful, cost effective and value for money funeral services.


Meet the team

Funeral Director Bristol Terry

Terry Hayward

Terry joined Memorial Woodlands in 2016 following a long and distinguished career in the ambulance service. Terry had operational responsibility for thirty ambulance stations and three area control rooms. He oversaw the entire provision during that career saw service from Ambulance Paramedic to Deputy Chief Officer.

He has brought this wealth of experience together with a proper appreciation of high standards, an understanding of the requirement for regulatory compliance and most importantly a calm and dignified worldview. Having joined Memorial Woodlands in a supporting role Terry very quickly showed his abilities and is, in his lead operational role, most happy ensuring that our funerals go “just right”.


Terry is a key to what families experience at Memorial Woodlands. He takes great pride in mentoring team members, they are our future.

Terry is a proud grandfather of eight and when they are not keeping him occupied he is a dedicated supported of the Great Western Air Ambulance and the RNLI. For relaxation Terry loves nothing better than idling along our inland waterways.


Jane Wilshire

Jane began her career at MW in 2006, originally in an administrative role. She realised very quickly she wanted to train as a funeral director, and completed her training in 2008. Jane is currently based at our Westbury-on-Trym office.

“I am so privileged to work for MW,” she says. I absolutely love helping our families and enjoy building relationships with them. It’s a sad time but we make it as much as celebration of life as possible. When families come in to the shop after the funeral and tell me how well it went and how amazing it was, then I know I’ve done my job well.”

Jane is something of a ‘patchwork queen’ and loves anything to do with craftwork, including sewing, baking and making preserves. “I’m a one-woman W.I,” she jokes. She adores Cornwall’s rugged coasts (and collecting driftwood for more craftwork!) and hopes to retire eventually to Kennach Sands.


Luke Hebden- Mortuary Manager

Luke has been involved in the funeral profession for the past 17 years and has worked for large national companies, as well as small, independent funeral directors. He joined Memorial Woodlands in April 2015.

Luke’s main role is to care for the deceased, a task for which he has the highest degree of respect. He also co-ordinates the staff for funerals performed at Memorial Woodlands.

“I take great pride in the duties I am required to undertake and consider it an honour, rather than a job. It is a profession I have felt a calling to from an early age and I have been fortunate to spend many years learning from some of the most experienced people in the business”

Outside of work Luke is very involved with charitable organisations.