About us


About Us

Opening Times: Monday-Friday 9:30-3:30

MW Funeral Directors is an independent, family-run funeral directing company based in Westbury on Trym in Bristol.

We understand that the grieving process is different for everyone but believe that everyone has the right to a funeral performed with dignity and grace.

We are also very aware that whilst death is inevitable people are not always prepared for it financially. MW Funeral Directors are dedicated to providing respectful, cost effective and value for money funeral services.

Ownership Details (PDF): MW Ownership Details



Meet the team

Funeral Director Bristol Terry

Terry Hayward

Terry joined MW Funeral Directors in 2016 following a long and distinguished career in the ambulance service. Terry had operational responsibility for thirty ambulance stations and three area control rooms. He oversaw the entire provision during that career saw service from Ambulance Paramedic to Deputy Chief Officer.

He has brought this wealth of experience together with a proper appreciation of high standards, an understanding of the requirement for regulatory compliance and most importantly a calm and dignified worldview. Having joined MW in a supporting role Terry very quickly showed his abilities and is, in his lead operational role, most happy ensuring that our funerals go “just right”.


Terry is a key to what families experience at MW. He takes great pride in mentoring team members, they are our future.

Terry is a proud grandfather of eight and when they are not keeping him occupied he is a dedicated supporter of the Great Western Air Ambulance and the RNLI. For relaxation, Terry loves nothing better than idling along our inland waterways.

Funeral Director Ella Abbott

Ella Abbott

Ella joined MW Funeral Directors during 2017. She has worked in the funeral industry since early in 2015 in various roles. Ella is really delighted when permitted to assist bereaved families by helping them to craft the right funeral for their loved one. She says it’s a privilege to be there to help to guide families during what can be a difficult time.
Ella is normally accompanied to work by Amble, her faithful lurcher dog. Amble is happiest out in the fields and when not in Westbury-on-Trym Ella enjoys nothing more than long country walks. Having grown up in Bristol she is at home in Westbury but holds very fond memories of long weekends spent with her grandparents on their farm in Devon.

Luke Hebden- Mortuary Manager

Luke has been involved in the funeral profession for the past 17 years and has worked for large national companies, as well as small, independent funeral directors. He joined MW Funeral Directors in April 2015.

Luke’s main role is to care for the deceased, a task for which he has the highest degree of respect. He also co-ordinates the staff for funerals performed at Memorial Woodlands.

“I take great pride in the duties I am required to undertake and consider it an honour, rather than a job. It is a profession I have felt a calling to from an early age and I have been fortunate to spend many years learning from some of the most experienced people in the business”

Outside of work Luke is very involved with charitable organisations.


 MW Funeral Directors Register of interest